Frequently Asked Questions

Everything you need to know about our premium home solutions.

What is the standard delivery timeline for my order?

Most orders are processed within 24 hours and typically arrive at your doorstep within 3 to 5 business days depending on your location.

Do you offer professional installation for water purifiers and air conditioners?

Yes, we provide free professional installation for all major appliances. A certified technician will contact you within 48 hours of delivery to schedule an appointment.

What is your return policy for sleep products?

We offer a 100-night risk-free trial on our mattresses. If you are not completely satisfied, you can initiate a return for a full refund within that period.

How do I track my order status?

Once your order is shipped, you will receive an email and SMS with a unique tracking link to monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options on select products.

Are your products covered under warranty?

Every Livpure product comes with a standard manufacturer's warranty. The duration varies by product category, typically ranging from 1 to 10 years.