Returns & Exchanges

At Livpure, we are committed to ensuring your home comfort with a hassle-free 30-day return policy for all our premium water purifiers and sleep solutions. If you are not completely satisfied with your purchase, we offer a streamlined process to ensure a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer support team within 30 days of delivery to log your return request with your order details.

• 2.
  Quality Verification

  Our technical team will conduct a brief remote assessment or physical inspection to ensure the product is in its original condition with all accessories intact.

• 3.
  Scheduled Pickup

  Once approved, we will arrange a complimentary pickup from your doorstep through our specialized logistics partners at a time convenient for you.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes the final quality check, your refund will be initiated to your original payment method within 7-10 business days.